Privacy Policy

Privacy Policy

Last Updated: [18 December 2024]

Thank you for visiting TechConnect Consulting (“we,” “us,” or “our”). Your privacy is important to us, and this Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website www.techconnectconsulting.com (“Website”) or use our services, including IT consulting, Microsoft Office licenses, and software licenses primarily in North America.

By using our Website or Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our Website or Services.


1. Information We Collect

We may collect the following types of personal information:

  1. Personal Information You Provide:
    • Name, email address, phone number, and billing/shipping address
    • Payment details (collected securely via trusted payment gateways)
    • Information submitted when contacting us or requesting services
  2. Automated Information:
    • IP address, browser type, operating system, and browsing behavior
    • Cookies and similar technologies (refer to Section 7 for more details)
  3. Third-Party Information:
    • If you interact with us through social media or third-party platforms, they may share your information with us as per their policies.

2. How We Use Your Information

We use your information to:

  1. Provide, manage, and deliver our services, including software license delivery.
  2. Process transactions and send order confirmations.
  3. Respond to inquiries, requests, or provide support.
  4. Improve our Website and services based on user behavior and feedback.
  5. Send promotional emails or updates (with your consent).
  6. Comply with legal obligations or enforce our terms of service.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following scenarios:

  1. Service Providers: Trusted third parties that assist us in delivering services (e.g., payment processors, hosting providers, email services).
  2. Legal Requirements: If required to comply with laws, regulations, or legal processes.
  3. Business Transfers: In case of mergers, acquisitions, or business restructuring.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. When no longer needed, we securely delete or anonymize the data.


5. Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure. You use our Website and services at your own risk.


6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access and obtain a copy of your information
  • Right to correct or update inaccuracies
  • Right to request deletion of your data
  • Right to object to data processing for marketing purposes

To exercise any of these rights, please contact us at [Insert Contact Email].


7. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to improve user experience and analyze Website traffic. By using our Website, you consent to the use of cookies.

What are Cookies? Cookies are small files placed on your device to store information, such as preferences or session data.

How We Use Cookies:

  1. To remember your preferences and improve functionality
  2. To analyze site traffic and user behavior for optimization
  3. For marketing purposes (with your consent)

You can disable cookies in your browser settings, but this may affect your experience on our Website.


8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review the privacy policies of any third-party sites you visit.


9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted on this page. We encourage you to review this Privacy Policy periodically.


11. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

TechConnect Consulting
Email: Support@techconnectconsulting.com
Website: www.techconnectconsulting.com