Refund and Returns Policy
At TechConnect, we strive to ensure that our customers are satisfied with their purchases. However, we understand that there may be occasions when you need to request a refund or return. Please read our policy carefully to understand your rights and responsibilities.
1. 30-Day Refund and Returns Policy
We offer a 30-day refund and return policy from the date of purchase. If you are not satisfied with your product, you may request a refund or return within this period.
2. Conditions for Refunds and Returns
- The refund or return request must be made within 30 days of the original purchase date.
- The product must not have been redeemed or activated. Once the activation code has been redeemed, no refunds or returns will be provided under any circumstances.
- Proof of purchase is required for all refund and return requests.
- Refunds will be issued to the original payment method used during the purchase.
3. Non-Refundable Products
- Any product where the activation code has been used or redeemed.
- Any product that falls outside of the 30-day refund period.
4. How to Request a Refund or Return
To initiate a refund or return:
- Contact our support team at [Insert Contact Email or Form].
- Provide your order number, proof of purchase, and reason for the refund request.
- Our team will review your request and, if eligible, process the refund within 5-7 business days.
5. Exceptions and Notes
- We are not responsible for issues caused by incorrect redemption or activation.
- Refunds cannot be processed for duplicate purchases where the product has already been redeemed.
6. Contact Us
If you have any questions or need assistance regarding this policy, please contact us at:
Email: support@techconnectconsulting.com